Terms and Conditions

The material and information contained on the website is for general information only and does not constitute any form of offer for sale (except where explicitly stated), advice or recommendation by ICR. You should not rely on the material or information on the website as the sole basis for making any business, legal or other decisions. You should seek appropriate additional independent advice before making any such decisions.

In no circumstances will ICR be liable to you or any other third parties for any loss or damage (whether direct or indirect, including loss of profits, loss of opportunity or any consequential loss) resulting from or in any way connected with your use of the Website or its content, whether caused by negligence, misrepresentation, breach of any statutory duty, or breach of contract or otherwise. ICR does not limit or exclude its liability for death or personal injury resulting from its negligence.

ICR endeavours to ensure that the information it provides through its website is accurate and accepts no liability for any errors and omissions, or misuse of copyright or personal information in breach of the above rules.

ICR does not warrant or represent and excludes all warranties or representations that the material and information, including advertising material, on the Website is accurate, true or complete or that it is free of viruses or that it does not contain any material which is defamatory, obscene or illegal in any way.

You may access other websites via hypertext links from the Website. You use such links and other websites entirely at your own risk. Such websites are provided by independent third parties and ICR accepts no responsibility for the availability, content or use of such websites or information contained on them.

ICR does not accept any liability for views, opinions or advice expressed by users contributing to the Community on the website, which are those of the users and are not necessarily shared by the ICR. It reserves the right to remove content and postings which in the ICR's opinion do not observe the Community guidelines and/or to prevent persistent abusers from adding further contributions.

Community rules

The purpose of the ICR Community is to allow you to exchange thoughts, ideas, advice and resources with other users. Any content added or submitted by you to the Community remains your intellectual property. By adding or submitting content to the Community you grant ICR an unrestricted worldwide licence to publish the material on this website and elsewhere at its discretion.

When using the Community please ensure that:

• when you post a message, you are concise, civil, tasteful and relevant
• your posts and responses are concerned with requesting and offering helpful advice, commenting on current practice issues, and sharing information and experience on relevant professional subjects
• you are careful when using ambiguous language or humour that may inadvertently offend
• you are patient and supportive of other users
• you do not make unwarranted criticism, abusive or libellous comments about other people or organisations, commercial or non-commercial
• you do not advertise your services, or the services of any company or organisation with which you are associated
• you do not include any personal contact information (e.g. telephone, email, company) within the body of your posting.
• you do not distribute text or graphics that are copyright protected unless you have clear permission to do so
• if you quote a book, journal, web site or other reference please clearly state your source
• when adding attachments to a post you state in your message which software application is needed to view the file. Note that the maximum size allowed by our systems is 2mb
• you are reminded that your use of this Community is subject to the site Terms and Conditions and to the ICR Code of Professional Conduct. Please read the Disclaimer before participating in the Community.

If you feel that any behaviour in the Community is unacceptable for any reason, contact the moderator privately by e-mail to raise your concerns (the moderator's e-mail address can usually be found on the relevant pages).

Terms and conditions - Internet Banking

The following represents our terms and conditions relating to cancellations/refunds for sales made over the internet.

Training Courses

We understand that occasionally circumstances may change and that you will be unable to attend your chosen course. Notification of cancellation must be made in writing. If you cancel more than 14 days prior to the event, we will refund the course fee less £50 to cover administration costs. If you cancel within 14 days, no refund will be payable, but we will allow you to transfer to another course of your choice.

We will accept a change of delegate at any time without you incurring a penalty. The Institute of Clinical Research reserves the right to cancel any course that is under-subscribed but will give you 7 days notice in writing and will refund your course fees without any liability for any consequential or indirect loss.

At anytime, you may transfer to another course of the same value or another date at no cost.

We may also need to change the venue but will give you 7 days notice in writing of the new location. Programmes as published are correct, however due to circumstances beyond our control, trainers, speakers and/or the programme may need to be altered occasionally.

Please note that when registering for courses we may use your name and organisation details for generating delegates lists.

New Members

Refunds of membership subscription will only be made at the Institute's discretion. On joining the Institute as a member, I undertake to pay £1 to the Institute's assets, if it should be wound up whilst I am a member or within one year after I cease to be a member, for payment of the company's debts and liabilities and of the costs, charges and expenses of winding up.

Publications and Monographs

Unfortunately books cannot be returned as in most cases we have had to print-on-demand to supply. The only exception is if the book has arrived damaged or the wrong publication has been sent.

Booksellers:

We can handle returns from bookshops with a small charge attached to the administration charges, currently set at 20% of the value of the book. If the bookshop/supplier wants to return overstocks they may do so if the following criteria are met:

• The books are in good condition

• The books have not been in stock for longer than nine months

• The original invoice number and date are given on the returns request

• The request is sent to: publications@icr-global.org and agreed with us in advance

Spring Meeting and Exhibition - Delegates

Cancellations must be received in writing at least 14 days prior to the meeting and refunds will be subject to an administration fee of £50. For cancellations received less than 14 days prior to the meeting, no refunds of fees can be expected. Substitutions can be made at any time. The Institute reserves the right to change the speakers, timings and content of the programme at any time, if necessary.